 TERMS
AND CONDITIONS
•Airport
pick up's: we monitor all incoming flights; so if your flight
arrives early, or late, there will be a someone waiting to meet
you.
•Payments are made by cash or credit/debit card only(see
below for the charges)
•All Airports Express drivers will wait by "Information
Desk" in the arrivals hall, displaying the passengers
name on an Airports Express display board (unless other meeting
points arranged). If the passenger fails to make contact with
the chauffeur, they must contact the office by telephone as
soon as possible in order to locate the chauffeur. Failure to
do so will incur a cancellation charge plus any waiting time
and/or parking fees.
•Airports Express accepts no responsibility or liability
for any loss or damage to any luggage or property carried in
or on the vehicle.
•The company's chauffeur has the right to refuse any passenger
or to make any journey due to the passenger having excess luggage
resulting in the vehicle being unsafe or if the chauffeur fill
unsafe for any other reasons.
•Price quoted for all airport collections include a meet
and greet and a 30 minutes waiting time plus car park expenses.
•Please contact our office at least 3 hours before the
scheduled time of arrival if there is a cancellation for a pick
up from the Airport. Any cancellation inside the 3 hours will
be charged at the full rate.
•All Airports Express vehicles carry Hire & Reward
insurance to their maximum passenger carrying capacity and will
at no times exceed this. Please note that a child counts
as one passenger. Children must have a child seat (we take your
child seat and bring it back on your return).We do
not provide child seat.
•The price quoted is from point of pick up directly
to the destination given. Any additional deviations, waiting
time, additional stops or pick-ups will be charged.
•Airports Express can only accept written, faxed, emailed
or verbal bookings (telephone), which are passed through our
office.
•Airports Express reserves the right to subcontract the
booking to an alternative company as long as an equal or greater
grade/size vehicle is supplied.
•Airports Express takes no responsibility for any vehicles
that may be delayed due to traffic congestion, traffic diversions,
road works, weather conditions, security alerts, or any other
delays out of its control.
•Passengers who require the driver to use a longer route
will be charged. If it is the chauffeur's own choice to use
a longer route then no extra charge will be made.
•Airports Express does not guarantee to complete any journey
in any given time and will not be accountable for any loss or
inconvenience which may arise from delays occurring from any
cause whatsoever.
•Airports Express will always attempt to ensure its passenger's
safe and speedy arrival.
•National Holidays (Bank Holidays/Christmas/New Years)
and from mid-night to 6am can be subject to price increases.
•Please note that we use Taxipay systems and all payment
made via credit/debit cards will be subject to a surcharge fee.(at
present 10 percent on the top of the fee chargeableby taxi pay).
•Additional-waiting time is charged at £20.00 per hour.
•Gratuities are not included and are at your discretion.
•Prices liable to alteration without prior notice.
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